So, it’s been just under a month since my “not-so-voluntary” departure from Hyatt. Here is a quick update on the many important questions you’ve all had:
1. Yes, I was lucky enough to keep the 50lb printer built in 2005. Phew. In related news, printers built in 2005 are worth about $0.
2. All joint-custody paperclips have full time residency in my office drawer. They’re very happy with this decision. The Hyatt Place pens however still haven’t decided on how to take the news.
3. I’ve only worn yoga pants, swimsuits & shorts since late January. I still do not own a suit. Yeah, i’m gonna rub that in.
4. I have a crazy awesome number of friends who’ve offered me tons of support, job prospects, and networking connections! Aside from that one person who told me that McDonalds is always looking for “fry girls”, I thank you! 🙂
5. There is an unusually high number of “Trash Collector” jobs currently open in the Omaha marketplace. Yoga pants are an option for this position, however Joel, the kids & even the dog shot this one down.
6. As successful as most of you “claim” to be, NOT ONE OF YOU has found me that 7-figure job with a beach house. I’m a bit disappointed, but I’ll get over it eventually. Also, this request continues to remain open.
7. The Hyatt friends & family discount code has been changed (and due to my heavy use is probably a leading factor in to why I was “voted off the Hyatt Island”), so I realize that now I’m pretty much useless to many you. I expect my number of FB friends to decrease substantially, and I’m mentally trying to prepare myself for this.
8. But, despite all of that…
I’m thrilled to announce that I’ve joined HPN Global as Vice President, Global Accounts! HPN is one of the leading and most respected Meeting Procurement companies in the world. My new role will be similar to the work that I did with Hyatt, however I will now be able to book group blocks with ANY Hotel, Resort, or Cruise Line with ANY brand (including Hyatt) at ANY location worldwide. If you or someone you know needs to book 10 or more guest rooms for any reason (corporate, incentive, association, sports team, wedding block, family reunion, etc) please let me know!
This position is going to allow me to continue to work (from home, in shorts / yoga pants) with so many of my wonderful clients & co-workers who I’ve built friendships with over the past 20 years, and stay in an industry that I thoroughly enjoy. I’m back working with many of my favorite former Hyatt ADT colleagues and look forward to the challenges that are headed my way! A huge thanks to Bill, Joe, & the HPN team for inviting me to jump on board!
Vice President, Global Accounts
We blew the doors off 2016!
This was best year in the company’s history for revenues booked; The largest number of individual bookings by the biggest amount in company history; The largest year-end sitting funnel on the backlog in company history; and again I think we set the bar for the BEST CONFERENCE EVER!
You all should be proud and we here in Scottsdale are proud to be associated with each and every one of you. The best team in the business.
It was truly another great year! Awesome new associates and friends and too much fun…Thanks to everybody!
So here again are those basic founding ideas of the company, and our culture to set out a basis for our combined success in the new year. Love you all and let’s go have an absolutely awesome 2017!
Family First – for most of us our family and loved ones are why we do this, they are why we get up in the morning and go do what we do, time with them is the most precious thing we have.
Have FUN – Have fun every day doing what you do. If you enjoy what you are doing, it pretty rapidly ceases to be work, it’s pretty cool to do something every day that you are having fun at! A lot of people go thru life without ever having that opportunity. We are in the best business in the world! I’ve never met a happier, more fun group of people in my life!
Be Nice to People – It’s a basic fact, People are nice to people who are nice to them, we are in the service business, people buy from people they like!
Be Passionate and Enthusiastic– Both are absolutely infectious, I put on a positive attitude every day first thing in the morning like clothes, Every day is the best day of my life because I choose for it to be that ! Be passionate and enthusiastic about what you do and success will certainly follow.
Life is all about Relationships – Relationships, Relationships, Relationships! At the end of the day nothing else matters but the connections we make with other people, people we work with, people we love, people we do business with.
Change is our Friend – It’s another fact, everything changes, We are going to see a ton of that in 2017 for sure. No matter what you think is the status quo, it is in fact, going to change and increasingly rapidly. The people that can assimilate and appreciate, and perhaps even lead change, are the ones who are successful, the ones who hate change end up working at the post office.
Do what you say you are going to do –Business (and our competitors) are full of people that say “yea, I can handle that” and then drop the ball or don’t follow through. Nothing is worse in business than relying on somebody to get something done and then having it not happen, most especially in the service environment. Do what you say you are going to do every time! Success will follow!
Let go of Negativity – Stuff is going to go wrong, somebody is going to make you mad, deal with it and then let go of it and move on. Harboring ongoing negativity hurts you, not them I’m by no means saying to put up with bad behavior from toxic people, but get over it and realize life is too short. The past is the past, the only things we can affect are in the future.
Thanks again to everybody and here’s to a fantastic 2017!!!!!
William J. Kilburg, CPA
Chairman and CEO
13285 n. Northsight Blvd, Ste 201
Scottsdale, Az 85260
Here are the 2016 HPN Global President’s club winners. These outstanding individuals are rewarded with an all expense paid trip for 2 to the fantastic Unico resort in Playa Del Carmen, Mexico to commend their excellent efforts of the past year. So, without further adieu…
HPN Global 2016 President’s Club Winners
- Casey Kruer
- Amy Walkowiak
- Kristin Vines
- Patrick Halpin
- Joel Kaye
- Mandi Graziano
- Andre Kraft
- Mark Dallman
- Paul Miller
- Cheryl Cipriano
- Karen Myers
Our Rookie Of The Year award goes to:
I’d like to single out Jeremy Shaw-Wright who was in the hunt for ROTY, I’m pretty certain we will see him on future years PC trips!
The Game is on for 2017 and I can tell you it’s an even more awesome destination! Perhaps the most exciting to date… So, make 2017 the year you’re on this list.
Congratulations to all the 2016 winners and see you all on the beach!
William J. Kilburg, CPA
Chairman and CEO
Mark Dallman sharing his thoughts on some of the trends he is seeing in Barcelona while attending IBTM World.
Virtual reality has really taken the show by storm. Countries, cities, destinations even hotels are using VR to showcase their product or service. Visit Virtually.
Business is back, there are people having one on one appointments all over the trade show floor. The International business is buzzing. People are showing up. The attendance is extremely strong.
Great vibe follow Mark for more updates from the show and other important meeting planner tips.
Each year we announce our “Partners of the Year” during our annual conference. In case you were unable to make the Conference last week, we have included the full list of winners below:
Small Mid-Size Meetings Partner of the Year:
Carmen Cruz; Marriott International
Large Size Meetings Partner of the Year:
Harold Batiste; Marriott International
Total Account Management Partner of the Year:
Catherine Stadel; Hyatt Hotels & Resorts
Boutique Chain Partner of the Year:
Kerri Metcalf; Loews Hotels & Resorts
Luxury Segment Partner of the Year:
Herb Bayard; The Ritz-Carlton Hotel Group
On-Property Sales Partner of the Year:
Brian Bloom; Atlanta Marriott Marquis
CVB Partner of the Year:
Julie Greer and Cherise Wilson; Reno Tahoe USA
Meeting Services Partner of the Year:
Stacey Crivello; ACCESS
Hey all, just a note of congratulations on a new title for her as she continues to do fantastic things on our full service side of the business.
We are moving her title from “Vice President, Meeting Services” to “Vice President and Managing Director, Meeting Services” to reflect her ever growing role in the overall management of that area of the company.
Jil continually expands her expertise and knowledge. She has gone from running programs for us to selling Meeting Services for the company to now overall management responsibility for that division. She is thoughtful and enthusiastic on everything she does. She truly and constantly represents the company at a world class level.
Great Job Jil ! – we are thankful to have you as a part of the company
Everybody give up some congrats for Jil !!!
These 10 people have won an all-expense paid trip for two to the gorgeous Ritz Carlton Puerto Rico. Here’s the HPN Global Presidents club for 2015 !!!!!
Congratulations to all!
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