Another amazing partner conference is in the books and by many measures, this was certainly one of our bests. It is always our goal to exceed the expectations and experience of our attendees, and each year although harder and harder, this team and everyone involved seems to make it happen. We want to thank our sponsors our guest speakers, our host city and hotel for their amazing hospitality. Thank you also to all our partners who attend, because without your support, none of this is possible.
Coronavirus Hotel Contracts
On Friday, March 27th, HPN Global CEO Bill Kilburg sat down with Regional VP Mark Dallman on Facebook LIVE to talk about the current state of the industry and have a conversation about Coronavirus and how it’s impacting hotel contracts.
We’d like to share a few of HPN Global’s founding values:
Family First– for most of us our family and loved ones are why we do what we do, they are why we get up in the morning. Time with them is the most precious thing we have. Hug them every day.
Be Nice to People – It’s a basic fact; people are nice to people who are nice to them. We are in the service business and people buy from people they like! My mother’s favorite saying was, “you catch more flies with honey than you do vinegar”.
Life is all about Relationships – Relationships, Relationships, Relationships! At the end of the day, nothing else matters but the connections we make with other people; people we work with, people we love, people we do business with.
Change is our Friend – It’s another fact; everything changes. We are going to continue to see a ton of that in 2020 for sure. No matter what you think the status quo is, it is in fact going to change rapidly. The people that can assimilate, appreciate and perhaps even lead change are the ones who are successful.
Take care of your friends – Our team is here to support you and the rest of the industry. Remember in life and in business to be a good friend. Your friends will return the favor, step up and take care of you when it matters.
None of us have ever been through anything like this, and I’ve been in the business since 1980. Take care of your family, your co-workers, and your customers. Keep your relationships in the forefront, be kind and nice to everybody in your day… we will get through this together.
Chairman & CEO
2019 was certainly interesting for sure but again it was the best year ever for the company!!!! The most bookings for a year by far and again currently the largest backlog ever!
Seattle was a kick (and the weather cooperated LOL)! Back to Cabo this year !!!!! You all should be proud of yourselves and leadership here in Scottsdale and across the country are proud to be associated with each and every one of you. This is absolutely the best team in the business.
It was truly another great year! Awesome new associates and friends and we are more like a family than ever and too much fun …….. Thanks to everybody!!
So here again are those basic founding ideas of the company, and our culture to set out a basis for our combined success in the new year.
Love you all and let’s go have an absolutely awesome 2020 and a new decade!!!!
Family First – for most of us our family and loved ones are why we do this, they are why we get up in the morning and go do what we do, time with them is the most precious thing we have. Hug them every day.
Have FUN – Have fun every day doing what you do. If you enjoy what you are doing, it pretty rapidly ceases to be work, it’s pretty cool to do something every day that you are having fun at! A lot of people go through life without ever having that opportunity. We are in the best business in the world! I’ve never met a happier, more fun and successful group of people in my life !!
Be Nice to People – It’s a basic fact, People are nice to people who are nice to them, we are in the service business, people buy from people they like! My mother’s favorite saying was that “you catch more flies with honey than you do vinegar”
Be Passionate and Enthusiastic– Both are absolutely infectious, I put on a positive attitude every day first thing in the morning like clothes, Every day is the best day of my life because I choose for it to be that! Be passionate and enthusiastic about what you do and success will certainly follow.
Life is all about Relationships – Relationships, Relationships, Relationships! At the end of the day, nothing else matters but the connections we make with other people, people we work with, people we love, people we do business with.
Change is our Friend – It’s another fact, everything changes, We are going to continue to see a ton of that in 2020 for sure. Given what I hear from the ground most should start to benefit us No matter what you think is the status quo, it is in fact, going to change and increasingly rapidly. The people that can assimilate and appreciate, and perhaps even lead change, are the ones who are successful, the ones who hate change are rarely successful.
Do what you say you are going to do –Business (and our competitors) are full of people that say “yea, I can handle that” and then drop the ball or don’t follow through. Nothing is worse in business than relying on somebody to get something done and then having it not happen, most especially in the service environment. Do what you say you are going to do every time !! Success will follow!
Let go of Negativity – Stuff is going to go wrong, somebody is going to make you mad, deal with it and then let go of it and move on. Harboring ongoing negativity hurts you, not them. I’m by no means saying to put up with bad behavior from toxic people, but get over it and realize life is too short. The past is the past, the only things we can affect are in the future. Just get rid of the toxic people in your life, trust me its liberating.
Take care of your friends – All our leadership has your back every minute of every day and we all know who our friends are….. in life and in business, take care of them and be a good “friend” and they will step up and take care of you when it matters. Let’s make sure we take care of our business partners who have our backs
Be a “Kid” as much as possible – laugh easily and often, run around and play with your kids, set off fireworks, travel, and marvel at the wonder of the world, do silly things with your family and loved ones, learn something new every day, cook something you have never cooked before, just have fun…….. life is short
Thanks again to everybody and here’s to a new decade, new business, new fun !!!!! Let’s go do some epic shit again! (COPYRIGHT #jildasher LOL)
Adventure awaits !!!!
I absolutely love you all!
William J. Kilburg
Chairman and CEO
13825 N. North Sight
Scottsdale AZ, 85260
Did you know that we’ve built a mobile app for the #HPN19 Annual Partner Conference? It has all the important information that you’ll need for the event, as well as features to enhance your event experience.
Step 1: Download the App!
Download the app on the device you’re bringing to the event. *Important Note: HPN Global is using a different software platform this year. If you have the mobile app downloaded from previous years, please delete the app and re-download it.
Event Password: hpn2019
Don’t have iOS or Android? Skip Step 1 and go straight to Step 2 and verify your account and use the mobile web version of the app.
Step 2: Verify Your Account
Then, come back to this blog using the same device from Step 1 and click Verify Account to unlock all of the app’s advanced features.
Step 3: Say YES to push notifications! You won’t want to miss them!
Contact firstname.lastname@example.org if you have any questions ahead of the event. Otherwise, we’ll have dedicated App Support onsite to assist you when you get to Seattle!
Enjoy the event!
HPN Global is all about relationships and helping give back to communities. We are proud to partner with Mary’s Place as part of our #HPN19 Global Partner Conference in Seattle, WA, by collecting donations to help families who have lost everything.
Mary’s Place gives these families shelter, helps with housing, employment and schooling, provides basic everyday resources and needs, and gives them hope for the future. Help us make a difference and donate today! #HPNGivingBack
We will also be accepting on-site donations during the Networking Reception in Las Vegas.
Learn More Here
One of the country’s leading full-service meeting planning services announced this week that three associates have received 2019 Smart Women in Meetings Awards. Desi Whitney, Jil Dasher, and Amy Walkowiak are recipients of the reward. These women work in different roles within HPN Global and were winners in the three different categories. This prestigious award platform honors women who are making significant impacts on the meetings industry as well as inspiring female meeting ambassadors worldwide.
The Smart Women in Meetings Awards recognizes the industry’s top female meeting professionals in seven prestigious categories including Hall of Fame, Visionaries, Industry Leaders, Innovators, Entrepreneurs, Stellar Performers, and Rising Stars. Nominated by their industry peers and colleagues and ranked against hundreds of remarkable, qualified meeting candidates, these award winners have earned top honors for their commitment and significant contributions to the meetings industry.
“As the leader of a Woman Owned business under the Women’s Business Enterprise National Council (WBENC), I am honored to promote such a worthy cause for my fellow women in meetings to celebrate our industry, and support and salute each other’s goals and accomplishments,” said Smart Meetings founder and CEO Marin Bright. “The Smart Women in Meetings Awards are especially close to my heart. I am proud to provide a platform for all the women in our industry who drive change and celebrate our progress together as one united community.”
“We can’t begin to express to how much these awards mean to us. It’s amazing to have three women from HPN Global nominated by our peers – all who truly deserve the same award,” said Desi Whitney, Senior VP, Sourcing & Industry Relations for HPN Global. “I’m in great company with Jil Dasher and Amy Walkowiak, who have both been awarded as well. We are not too modest to say we are fierce females! Fierce = showing a heartfelt and powerful intensity.”
Smart Women in Meetings Award winners will be featured in the March issue of Smart Meetings magazine and will also receive on-stage honors at the fourth annual Smart Women in Meetings Awards gala on May 8 at the Smart Woman Summit in Las Vegas.
1. Offer a big-ticket raffle drawing – if you book inside the block you will be entered in the raffle to win….name the item. Announce the winner on social media and year after year attendees will be interested in entering to win.
2. Charge higher registration fees to those booked outside of block. This takes a little more effort on the clients’ part. They will need to collect hotel names at the registration desk. If attendees are not reserved at an official hotel,
4. Offer coupon booklet or sheet to those attendees that book at official hotel. Engage with city or CVB to see they already have a discount program in place or if they can develop a customized sheet with discounts for local restaurants and attractions.
5. Negotiate low cost hotel incentives to advertise to attendees – by staying in the official group hotels, you will receive free high-speed internet, free health club, welcome reception and the exclusive group rate.
6. Talk up the hotels – location is convenient, you will be able to network in the hotel lobby or restaurants with your peers (attendees and exhibitors).
7. Add a disclaimer on housing materials educating attendees on the importance of staying at the official hotels-keeps registration expenses low and supports the group to be able to offer the best hotel rates.
8. Use Passkey Event Connector to connect the group’s registration software to Passkey housing. This will automatically take attendees to the Passkey housing site. Reports can be run to show who has registered for the event but who has not booked accommodations. HPN Housing will send out email campaigns encouraging them to book.
HPN Global partners with Passkey to offer a streamlined and automated housing process.
If you have any questions, please reach out to:
Brandee Johnson, Director of Housing and Registration email@example.com
480-998-9770 Ext: 211
Hospitality Performance Network GlobalTap into HPN Global’s vast network of corporate conference venues and services — with a personal touch. Let HPN plan your event, and you’ll experience concierge service from start to finish. Get started now
Contact UsTel: 480.998.9770