Taking the Path Less Traveled

A recent edition of Entrepreneur Magazine presented the following characteristics of an entrepreneur: Tenacity, Passion, Tolerance of Ambiguity, Self-Belief, Vision, Flexibility and Ability to Break Rules. Just starting your own business is a rule breaking action, as only 13% of Americans classify themselves as Entrepreneurs, according to a study published by Babson College in 2013. Do you have what it takes? I have it, and I’d like to share my story with you!

It was 2009 and I had been working in a home office role in Chicago representing the Hilton Anaheim and Hilton San Diego. Much of my time was spent going back and forth from Chicago to Southern California for site visits, or driving to office appointments around the Midwest.  The money was good and I was hitting my numbers, but longing for something more. I had approached my bosses about other opportunities within the company and even interviewed for sales roles in other industries, but nothing was falling into place. A trip out to Anaheim for a site visit with an HPN Global affiliated association customer started my first concrete thought process on joining a third party meeting planning outfit.

Others had solicited me to join their company, including Conference Direct and Helms Briscoe, but I didn’t feel that their corporate cultures and business models were a good fit. Besides, if I was going to be an entrepreneur I was going all in and starting my own concept, not working for a third party meeting planning company! So I did just that by creating Drink Deck Destination Guides in late 2009. The press got a hold of my idea and it took off, so I decided it was time to resign from my 11+ year career working in convention sales for Hilton Hotels!

After three years, a massive cut in annual income from my previous salaried position with Hilton and over 100,000 copies of my product sold I had positioned Drink Deck to be purchased by my largest competitor – City Dining Cards. The sale had been negotiated in the summer of 2013 and once it was finalized it was time to ask myself, “What’s next?”. I had always excelled at sales. I loved the thrill of the chase, the anguish of a slowly evolving sales cycle and the excitement of the close. Real Estate seemed like a great idea, so I signed up for classes to get licensed in Maryland.

After completing the courses and passing the State and National exams it was time to affiliate with a Reality Brokerage. I interviewed countless firms around Baltimore, but couldn’t find the right fit. During my search I reconnected with a former colleague from Hilton whom had recently joined HPN Global, rekindling my interest in returning to the convention business as a third party hotel specialist.

You see, I’d already established a working knowledge of the convention industry, hotel brands and various destination types from resorts to convention centers to airport hotels to downtown venues. Negotiating on behalf of those planning conventions seemed to be a no brainer versus starting from scratch as a Realtor! Plus the relationships you develop in the convention industry are long lasting while buying and selling homes is more of a one-time transactional process.

After a trip to the Corporate Office of HPN Global my decision was made! Having taken the path less traveled by branching out on my own was the linchpin to making my decision to join HPN. If you are reading this article as a hotel or convention sales professional thinking about leaving the supplier side of the business you must realize that having contacts won’t be the key to your success. Instead, I urge you to look within yourself for the key characteristics of an entrepreneur: Tenacity, Passion, Tolerance of Ambiguity, Self-Belief, Vision, Flexibility and Ability to Break Rules. If you’re reading this article as one of my former customers from my days at Hilton, please know that I will be reaching out to share my story and to see if our services can be of assistance!

 

will glass

2118 cambridge street, #1

baltimore, md 21231

c: 312.857.4598

 

So its 2014 !!!!

Wow what a fun ride 2013 was !!!!

Another great year  ! Record bookings for the company , great new associates and friends and too much fun …….. Thanks to everybody !!

So here again are those basic founding ideas of the company and our culture to set out a basis for the new year .

Love you all and lets go rock 2014!!!!

Family First – for most of us our family and loved ones are why we do this, they are why we get up in the morning and go do what we do, time with them is the most precious thing we have.

Have FUN – Have fun every day doing what you do. If you enjoy what you are doing, it pretty rapidly ceases to be work, it’s pretty cool to do something every day that you are having fun at ! A lot of people go thru life without every having that opportunity.

Be Nice to People – It’s a basic fact, People are nice to people who are nice to them, we are in the service business, people buy from people they like !

Be Passionate and Enthusiastic- Both are absolutely infectious, I put on a  positive attitude on every day first thing in the morning like clothes, Every day is the best day of my life ! Be passionate and enthusiastic about what you do and success will certainly follow.

Life is all about Relationships – Relationships Relationships Relationships ! At the end of the day nothing else matters but the connections we make with other people, people we work with , people we love, people we do business with.

Change is our Friend – It’s another fact, everything changes. No matter what you think is the status quo, it is in fact, going to change and increasingly rapidly. The people that can assimilate and appreciate, and perhaps even lead change, are the ones who are successful, the ones who hate change end up working at the post office.

Do what you say you are going to Do –Business ( and are competitors) are full of people that say “yea, I can handle that” and then drop the ball or don’t follow through. Nothing is worse in business than relying on somebody to get something done and then having it not happen, most especially in the service environment. Do what you say you are going to do every time !! Success will follow !

Thanks again to everybody and here’s to a fantastic 2014 !!!!!

Thanks !

BK

Looking for information about the HPN Global Partners Conference?

Mark your calendars for #HPN17 – our next Partner Conference will be held:

NOVEMBER 29 – DECEMBER 2, 2017 – SAN FRANCISCO, CALIFORNIA – MARRIOTT MARQUIS
Relationships Matter – Winning Together

Discover awe-inspiring views, astonishing amenities and unparalleled customer service at San Francisco Marriott Marquis. Located just south of Market Street in SoMa, our luxurious Downtown San Francisco hotel offers easy access to the city’s best attractions, including Moscone Center, the Yerba Buena Gardens, Union Square shopping and AT&T Park, home of the Giants. San Francisco International Airport (SFO) is just 14 miles away.


HPN Global Partners Conference Sponsorship Oppoortunity

There are three ways to advertise on the HPN Global Partners Conference Mobile Application. Deadline August 19, 2013. Marquis Sponsorship – $4,000 This option will be designed to showcase your brand each time an attendee opens the app. Last year we had huge adoption and engagement in the app with more than 80% of the attendees downloading the app and accessing it multiple times before, during and after the conference dates.

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Happy New Year and Lets Go Rock 2013

So its 2013 !!!!

So Joe and I founded this company 10 years ago on a few basic ideas and a plan to create a home for the “Rock Stars” of the industry that wanted to make the next step in entrepreneurship and be able to more fully service their clients, you all are those Rock Stars!

Another great year  !  Record bookings for the company , great new associates and friends and too much fun …….. Thanks to everybody !!

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HPN Global Celebrates 10 Years and 25,000th RFP

HPN Global Celebrates 10 Years and 25,000th RFP
by Giving Away 250,000 Marriott Reward Points

Scottsdale, Ariz.(June 13, 2012)…Hospitality Performance Network Global (HPNG), the world’s most global site selection and meeting procurement company, will celebrate its 10th Anniversary and 25,000th RFP this summer.  To celebrate these significant milestones, HPNG has partnered with Marriott International and plans to give away 250,000 Marriott Reward points for an RFP that is submitted and booked definite during this summer.

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All 3rd parties are not created equal

I was encouraged by the recent article in M&C entitled “The Power of Third-Party Planners”.  As a 20 year veteran of the industryit is truly refreshing how both clients and hoteliers have grown to understand the power of partnering together.

However, all third parties are not created equal.  Hotels have been tainted by past experiences, and Meeting Planners have been weary of our services for good reason.  Third Party services and benefits have definitely become valued but are not the same.  I am empowered by the knowledge that my services through HPN Global are not like the others and in fact I had a great experience that proved this to me just recently.

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